Live Calls

Free COVID-19 Business Intelligence and Analysis for our Colleagues in Clinical Laboratories, Pathology Groups and Hospital Administration

Twice Weekly Live Calls, Brought to you by . . .

Tate

Register here to get invitations to join us for our twice weekly 30-minute, interactive virtual meetings, which will address key challenges for clinical lab, pathology and hospital administration professionals during the COVID-19 outbreak.

Hewitt-Smith

By signing up for the COVID-19 STAT E-Briefings Digest, you’ll automatically receive an email invitation with a link to join all upcoming calls, including topic and expert speaker information. Brought to you by the The Dark Intelligence Group. Calls feature thought leaders from across the clinical lab industry, and are developed and moderated by Anne Tate and Deb Hewitt-Smith of

Our Next Live Calls

Tuesday, Sept. 22nd (Noon EDT)

LEAN Techniques for Supply Chain Management During COVID-19

Harte

Speaker: Maureen Harte, MT(ASCP), President, HartePro Consulting

Key Learnings: Learn about Value Stream principles to manage inventory from order to receipt into the laboratory during supply chain fluctuations and uncertainty; Understand how to use LEAN techniques to manage inventory once received into the laboratory to optimize inventory quality and availability; Identify how to simplify your inventory management to avoid over processing and adding non-value work applying the Eight Waste Lean principles

Thursday, Sept. 24th (Noon EDT)

Pandemic Response Case Study: TriCore Supports Long-Term Care Facilities and Detention Centers for Testing Services

Divine

Speaker: Robin Divine, Chief Business Development Officer, TriCore Reference Laboratories

Key Learnings: Explore the challenges in providing COVID-19 testing for special populations in a largely rural state; Discuss TriCore’s approach to serving these populations through leadership and partnership; Examine the evolution of TriCore’s COVID-19 testing approach in order to adjust to shifting guidelines and apply lessons learned

Streaming On Demand

Call 34, from 9/18/20: Wisconsin Clinical Laboratory Network (WCLN): Partnership with Public Health for COVID-19 Collaboration

Sterkel,

Speaker: Alana Sterkel, PhD, Assistant Director, Communicable Disease Division, Wisconsin State Laboratory of Hygiene

Key Learnings: Understand the purpose and goals of the WCLN to coordinate COVID-19 testing to better serve Wisconsin residents; Gain insights about the best practices used for clinical and public lab collaboration to enhance the COVID-19 response; Lean how the WCLN can serve as model for other states to implement a coordinated laboratory network for COVID-19 and other public health concerns. Stream On Demand

Call 33, from 9/15/20: COVID-19 Impact on Pathology Lab Coding, Billing, Collection and Auditing

Raich

Speaker: Mick Raich, CEO, Vachette Pathology

Key Learnings: Review the impact of the COVID-19 on laboratory revenue stream; Identify how to identify account receivables that are aging abnormally due to the COVID-19 pandemic ramifications; Learn how to read a collection report and identify inconsistencies due to the COVID-19 revenue slow down. Stream On Demand

 

Call 32, from 9/10/20: AAB: COVID-19/SARS CoV-2 Proficiency Testing for the Smaller Laboratory 

Vanderslice

Speaker: Eric Vanderslice, PhD, Technical Director, American Association of Bioanlysts Proficiency Testing

Key Learnings: Learn about the AAB COVID-19 proficiency program based on sample types, sources and types of testing methods; Gain insights about the AAB proficiency program best practices and constraints for COVID-19 testing; Review the regulatory requirements for proficiency testing under CLIA and CMS. Stream On Demand

 

Call 31, from 9/8/20: 3 Key Lab Compliance Policies During the COVID-19 Public Health Emergency

Gee

Speaker: David Gee, Partner, Davis Wright Tremaine, LLP

Key Learnings: Learn why and how labs should qualify for limited immunity under the PREP Act; Make sure your lab doesn’t overlook the CLIA fundamentals of a valid COVID-19 test order; Review why it’s (still) essential to assure and document medical necessity for COVID-19 testing billed to commercial and governmental payers. Stream On Demand

 

Call 30, from 9/3/20: Strategic Capacity Management for COVID-19 Testing using Project Management and Process Improvement Principles

Hajworonsky
Mohan Lal

Speakers: Tarun Mohan Lal, Chief of Planning, Navicent Health; Micheal Hajworonsky, VP, Lab Operations, Navicent Health 

Key Learnings: Identify and determine the requirements of multiple demand streams for COVID-19 tests and associated requirements; Optimize COVID-19 testing capacity using process improvement methods to be able to meet customer requirements using data based methodology; Framework for how to approach a multidisciplinary and complex process from concept to deployment quickly. Steam On Demand

Call 29, from 9/1/20: COVID 19 Pooled Testing – Group testing to improve efficiency in half the time while increasing lab capacity

Iwen

Speaker: Peter C. Iwen, PhD, Professor, Department of Pathology and Microbiology, College of Medicine, University of Nebraska Medical Center.

Key Learnings: Explain the process of COVID-19 sample pooling and the limitations to consider before implementation in the laboratory; Describe the principal goals in COVID-19 testing and define how group testing fits into an approach for testing; Illustrate the current FDA’s COVID-19 pooling strategy to meet regulatory standards and reporting. Stream On Demand

 

Call 28, from 8/27/20: SARS-CoV-2: A Primer on PCR Testing Methodology for COVID-19, Patient Infectivity Questions, and Advancements in Testing Approaches

Binnicker

Speaker: Matthew Binnicker, PhD, Mayo Clinic

Key Learnings: Discuss the intended use of molecular tests (e.g.,real-time PCR)  by gene and sample types for SARS-CoV-2; Review of common questions about the SARS-CoV-2 virus in regard to patient viral infectivity and time-based testing; Understand the latest technological advancements in molecular testing for SARS-CoV-2 using PCR and pooled testing methods. Stream On Demand

Call 27, from 8/25/20: Changing the Paradigm: How Specialty Labs can Break the C19 Test Bottleneck and Save the Country

Dieter
Stein
Barthwell

Speakers: Greg Stein, CEO, Shadowbox; James Dieter, Chairman and Chief Executive Officer, Principle Health Systems; Andrea Barthwell, MD, DFAS, Former Director, US Office of Drug Control Policy

Key Learnings: Learn why concentrating patients at testing sites is inefficient vs. a tech-enabled crowdsourced distributed solution for COVID-19 specimen collection and testing; Discover how labs can build stronger customer relationships beyond COVID-19 to increase or replace lost revenue; Gain insights in why accurate and fast testing is even more important post pandemic to address clinical concerns. Stream On Demand

Call 26, from 8/20/20: How the LIMS Can Support the Workflow for Pooled Testing for COVID-19 to Increase Testing Capacity: A Case Study with UAB

Wark
Mackinnon

Speakers:  Barry Wark, CEO and Founder, Ovation; Alexander Mackinnon, MD, PhD, Director, Division of Genomics Diagnostics and Bioinformatics, University of Alabama at Birmingham.

Key Learnings: Learn about pooled testing and how can it help augment COVID-19 testing; Understand why testing an asymptomatic population is important to control the virus spread; Gain insights on how engaging a LIMS partner could increase COVID-19 testing capacity: Case study with UAB. Stream on Demand

Call 25, from 8/18/20: Going Virtual: How Telehealth Is Impacting Hospital Labs  

Richman
Fletcher

Speakers: Sandy Richman, MBA, (ASCP), Director, Consultative Services, ARUP Laboratories; Andrew Fletcher, MD, CPE, MBA, Medical Director, Consultative Services, ARUP Laboratories

Key Learnings: Learn what is driving the acceleration of telehealth and if this trend is expected to continue beyond the  COVID-19 pandemic; Understand the challenges associated with collecting specimens associated with the telehealth visits; Gain an understanding of how hospital labs are responding to new care delivery models to ensure they are the lab of choice. Stream On Demand

Call 24, from 8/13/20: Updates from CAP regarding the Proficiency Program for SARS2-COVID-19 testing 

Van Dinther

Speaker: Jennifer Van Dinther, Senior Manager, Marketing Programs, College of American Pathologists

Key Learnings: Understand the requirements for proficiency testing for SARS-CoV-2 testing for both molecular (COV2) and serology (COVS); Learn about the CAP’s proficiency testing programs for the detection of or exposure to the novel coronavirus to ensure the quality of your assay; Find out how the benefits of the CAP proficiency programs, how to order and where to access additional resources. Stream On Demand

Call 23, from 8/11/20: 5 Ways to Address Supply Chain Shortages Once and For All

Eric Jurinic
Brent Bolton

Speakers: Brent Bolton, CPSM, MBA, VP/GM, Supply Chain Management, Accumen; Eric Jurinic, Vice President, Corporate Supply Chain, Accumen

Key Learnings: Learn lessons from the past to create a sustainable supply chain; Understand how to identify critical supply chain suppliers and product risk points; Identify how to diversify your product portfolio based on a critical needs analysis; Take charge of your supply chain from a short-term crisis response to a long-term plan to mitigate supply chain shortages; Discover how to optimize your supply chain approach- don’t let the perfect get in the way of the good. Stream On Demand

Call 22 from 8/6/20: Managing Your COVID-19 Data with Lab Analytics: Findings, Trends, Real-World Use Cases 

Joseph
Bickley

Speakers: Tom Joseph, CEO; Visiun; Tim Bickley, Vice President, Visiun

Key Learnings: Learn how laboratories are using analytics to navigate common challenges experienced during the COVID-19 pandemic; Understand the current COVID-19 hospital trends based on cumulative data since March 2020; Identify real-world COVID-19 workflow scenarios and the data management strategies used to optimize their improvement. Stream On Demand

Call 21 from 8/4/20: Emerging Research: Saliva Testing for COVID-19

Hess

Speaker: Nora Hess, MBA, MT(ASCP), Sr. Consultant, Accumen

Key Learnings: Learn about the advantages and disadvantages of testing saliva for COVID-19; Gain information about the potential savings in time and money associated with saliva testing for COVID-19; Hear about research efforts to validate saliva testing. Stream On Demand

Call 20 from 7/30/20: COVID-19 Reporting to HHS: Fast Breaking Changes and Updates

Dr. Pitkus

Featured Speaker: Andrea Pitkus,PhD, MLS(ASCP), Department of Medicine, University of Wisconsin, School of Medicine and Public Health

Key Learnings: Understand the COVID-19 Reporting requirements to HHS for all types of COVID-19 testing; Learn how to gather key information in the Ask at Order Entry (AOE) process to support reporting criteria; Recognize the importance of the Universal Device Indicator (UDI) and how to use it in reporting to HHS; Identify the appropriate standards to be used for reporting COVID-19 testing to HHS. Stream On Demand

Call 19 from 7/28/20: How Labs Can Access Employer and Consumer Testing Markets for COVID-19 Testing to Generate Revenue

Allison Martin
Nancy Rector

Featured speakers: Allison Martin, CEO, UDo Test and Nancy Rector, COO, UDo Test

Key Learnings: Hear how employers use UDoTest to facilitate testing at labs with excess capacity ; Learn what labs need to know to support employer COVID-19 testing; Understand how labs with excess capacity can be matched and can participate in COVID-19 national employee screening programs. Stream On Demand

Call 18 from 7/23/20: How Rapid-Prototyping Technologies Can Help Labs Create Data Dashboards that Enhance Operational Oversight of COVID-19 Testing

Featured Speaker: Ulysses G.J. Balis, MD, FCAP, FASCP, Professor of Pathology & Director, Division of Pathology Informatics, Director of Computational Pathology Laboratory Section, Department of Pathology, University of Michigan.  

Key Learnings: Learn what the University of Michigan gained from its rapid deployment of COVID-19 data dashboards, following four months of usage; Hear how rapid-prototyping technologies work to accelerated data dashboard development; Understand how real-time data dashboards are enhancing the lab’s operational oversight. Stream On Demand

Call No. 17 from 7/21/20: Publishing Pricing for COVID-19 Testing: What You Need to Know to Be Compliant and Avoid Inquiry

Featured Speaker: Danielle Holley Tangorre, Partner at O’Connell & Aronowitz Law, where she specializes in health law.

Key Learnings: Hear about the latest regulation requirements for laboratories and providers to post their COVID-19 test prices; Learn what are the steps labs and providers need to take to maintain compliance with these new regulations; Understand how to navigate these new requirements to avoid inquiry or penalty for noncompliance. Stream On Demand

Call No. 16 from 7/16/20:  Effective Strategies to Redeploy Lab Personnel with Excess Capacity during COVID-19 Surge

Featured Speaker:  Meghan Kirkle, Director of Human Capital at TriCore

Key Learnings: Learn how to effectively transition laboratory staff to critical need areas for priority functions or projects when testing volume is transitioned to high demand periods for COVID-19; Identify creative ways for lab staff to provide new and lasting value to laboratory services with influxes of lab testing volume as a result of the COVID-19 pandemic; Explore how leadership provided lab staff with opportunities to develop specialty skills that can be repurposed on demand with surges in COVID-19 testing demand; Understand how to balance lab personnel staffing long-term in an uncertain environment. Stream On Demand

Call No. 15 from 7/14/20: COLA Helps Labs Get Answers: COVID-19 Testing, Changes to COLA Survey Process and More

Featured Speaker: Kathy Nucifora, Chief Operating Officer at COLA

Key Learnings: Understand how COLA supports laboratories that want to offer COVID-19 testing; Review COLA’s response to the pandemic; Hear how COLA’s laboratory survey process is changing now and what’s planned if the pandemic persists. Stream On Demand

Call 14 from 7/9/20: Rural Hospital Collaboration with Partner Regional Hospital to Coordinate COVID-19 Testing for Rapid Turnaround Time and Improved Patient Care 

Featured Speakers: Lorraine Smith, Chief Executive Officer at Monroe County Hospital, Navicent Health Partner; and Emily Ryan, PhD, Clinical Laboratory Scientific Director at

Key Learnings: Understand how a rural hospital employed creative solutions to transport COVID-19 specimens to reference lab testing sites to meet initial demand; Learn how a rural hospital coordinated testing with a partner hospital as COVID-19 testing volume increased to ensure testing availability and turnaround time for the surrounding community; Explore how a rural critical access hospital met testing demands to prepare for expected COVID-19 surge; Hear how the laboratory met unexpected challenges and was successful in mitigating issues in growing their COVID-19 testing program to meet patient demand. Stream On Demand

Call 13 from 7/7/20: Direct to Consumer Drive Through Testing for Molecular and Antibody Testing

Featured Speakers: Reeti Khare, PhD, Director, Infectious Disease Laboratory, Director of Infectious Disease Diagnostics at National Jewish Health Advanced Diagnostic Laboratories; and Ronald J. Harbeck, PhD, Immunology Laboratory Director at National Jewish Health Advanced Diagnostic Laboratories.

Key Learnings: Learn how to design and set up drive up a direct to consumer collection station for COVID-19 molecular (swab) and antibody testing (blood draw) testing; Explore the best practices and challenges in collecting and transporting patient samples for COVID-19 testing from the drive up collection sites to the lab; Understand the timeline and milestones for development of a COVID-19 antibody testing program using ELISA methods; Gain insights on how to implement a rapid molecular COVID-19 testing program direct to consumers. Stream On Demand

Call 12 from 7/2/20: COVID-19’s Impact on the Financial Stability of Clinical Laboratories: What’s Happened to Labs’ Specimen Volumes and Cash Flow Since Early March

Robert L. MichelFeatured Speaker: Robert L. Michel, Editor The Dark Report, Founder and principal of  The Dark Intelligence Group. bio

Key Learnings: Compare the decline in routine daily specimen volumes in the outreach/outpatient sectors with the decline in daily hospital lab test volumes; Understand how the commercial lab/outreach market for lab testing is recovering; See the positive impact that COVID-19 lab test volumes have for labs able to perform those tests; Predict how the COVID-19 pandemic may significantly constrain the inflow of routine lab test specimens in coming months. Stream On Demand

Call 11 from 6/30/20: Getting Paid for COVID-19 Lab Test Claims: Essential Steps Every Clinical Lab Can Take to Speed Full Payment as Federal and State Requirements Change and Evolve

Featured Speaker: Danielle M. Sloane, Bass, Berry & Sims PLC (bio)

Key Learnings: Understand what federal law requires, as defined in the two COVID-19 bills; Learn about the issues for pre-surgical testing of COVID-19 and the requirements of different states for submitting claims; Explore key developments in testing staff and residents at nursing homes and long-term care facilities; Gain insights into COVID-19 employer testing programs, including programs for testing staff and providers at hospital and health systems. Stream On Demand

Call 10, from 6/25/20: COVID-19 Convalescent Plasma – Successful Hospital and Blood Supplier Partnership for Patient Treatment 

Featured Speaker: Randy German, Laboratory Administrative Director, Hoag Memorial Hospital, Newport Beach CA

Key Learnings: Review of SARS-CoV-2 Convalescent Plasma and the Mayo COVID-19 Expanded Access Protocol; Design and function of the hospital and blood center partnership; Lessons learned in donor recruitment and willingness of recovered patients to donate; Patient case studies involving use of convalescent plasma. Stream On Demand

 

Call No. 9 from 6/23/20: COVID-19 Testing for Nursing Homes, Health System Employees, and Employers: How Your Lab Can Tap this Financial Opportunity Using Analytics and New Digital Tools

Featured Speakers: Scott LaNeve, Senior VP High-Value Care, at hc1; Peter Plantes, MD, Executive Physician at hc1

Key Learnings: Perspective on how labs can help clients assess local risk for COVID-19 infection; Need for protocols management when testing residents, staff, and employees for COVID-19; Similarities and differences when labs provide COVID-19 testing programs at nursing homes, hospitals/health systems, employers, and others; Understanding the needs of employers, colleges, and universities as they organize COVID-19 testing to support return-to-work and return-to-school programs. Stream On Demand

Call No. 8 from 6/18/20: Lessons Learned in Standardizing and Harmonizing COVID-19 Testing Across all Laboratory Sites Within Dartmouth Hitchcock Health

Featured Speaker: Dorothy Martin, Regional Laboratory Manager at Dartmouth Hitchcock Health

Key Learnings: Review of COVID-19 sample risk and testing contingency planning in a multi-hospital health network environment; Establishment of standard validation protocols to account for various testing methodologies for COVID-19 across member hospitals; Creation of a ‘validation’ protocol and kit for enterprise hospitals to perform validation studies using same procedures; Lab Personnel, Supply and PPE mitigation planning for impact of COVID-19 testing. Stream On Demand

Call No. 7 from 6/16/20: When Your COVID-19 Patient is Positive, What Does Your Lab Do Next? Using Interleukin 6, Autoverification, and Automated Rule Sets to Triage Patients at Risk of a Cytokine Storm

Featured Speakers: Joshua Hayden, PhD,  Chief of Chemistry, Norton Healthcare; and Angela Martin, Manager, Laboratory Information System, Norton Healthcare

Key Learnings: While a great deal of focus has been placed on COVID-19 diagnostic testing, far less attention has been given to prognostic testing. This testing is especially important given that COVID-19 outcomes range from mild/asymptomatic to death. This call will discuss our health system’s experience with prognostic markers in COVID-19 patients. In particular, we will focus on the implementation and utility of interleukin-6 (IL6) in these patients. Stream On Demand.

Call No. 6 from 6/11/20: Florida Turns to Northwest Pathology/Northwest Laboratory and the TestDirectly Direct-to-Consumer Web Portal for Statewide Testing of Long Term Care Residents and Staff for COVID-19″

Featured Speakers: Jennifer Bull,COO, Northwest Pathology and Northwest Laboratory;and Suren Avunjian,CEO,LigoLab Information System.

Key learnings: Hear how the Florida Department of Health (FDOH) has partnered with Northwest Pathology/Northwest Laboratory and the TestDirectly direct-to-consumer web portal to collect and test each of its 500,000 long term care (LTC) residents and staff for COVID-19. Major benefits: 10,000 samples are collected and processed daily with a processing time of 4-to-6 hours, and the results are electronically sent directly to the LTC employees, LTC facilities, and the state within 2-to-3 days of specimen collection. Stream On Demand

Call No. 5 from 6/9/20: “Reagent Rental Agreements and Supply Chain Issues during the Pandemic: How Clinical Laboratories Can Work with Vendors to align deliveries and inventory with current testing volumes”

Featured Speaker: Kevin Hunter, MBA,  CEO Colaborate

Key learnings: Understand the structure and terms of your lab’s reagent rental and equipment supply agreements; What options can vendors offer when your lab runs 50% fewer tests per day than specified in existing agreements; Learn what vendors can and cannot do when a lab asks to renegotiate equipment supply agreements; Assess options for dealing with excess reagents, expire dates, and related issues.Stream On Demand

 

Call No. 4 from 6/4/20: “Ensuring Financial Survival During and After the Pandemic: Essential Cash Planning Steps for Anatomic Pathology Groups to Align Expenses with Cash Flow and Preserve Group’s Financial Stability”

Featured Speaker: Al Sirmon, Pathology Practice Advisors, LLC

Key Learnings: Building the financial model for 20-24 months with best, middle, and worst case scenarios; developing appropriate assumptions for specimens and revenue; costs, and pathologists’ remuneration; proven strategies that pathology groups are using to respond to the pandemic and align costs with reduced cash flow.  Stream On Demand

 

Call No. 3 from 6/2/20: “Major Changes in Clinical Laboratory Staffing, Recruiting, and Compensation Caused by the COVID-19 Pandemic: What’s Changing in Demand and Compensation for Clinical Lab Scientists with Molecular and Antibody Testing Skills”

Featured Speaker: Jon Harol, Founder of Lighthouse Lab Services.

Key learnings: The silver lining of the lab staffing shortage; COVID-19’s disparate impact on job security for medical lab scientists; Two new areas of increased demand for lab professionals. Stream On Demand

 

Call No. 2, from 5/28/20: “The COVID-19 Pandemic: A Financial Disaster for the Clinical Laboratory and Anatomic Pathology Professions”

Robert L. MichelFeatured Speaker: Robert L. Michel, Editor The Dark Report, Founder and principal of  The Dark Intelligence Group.

Key learnings: Identify and discuss the disruption in clinical care and resulting crash in labs’ cash flow; Review federal government efforts to ramp up rapid molecular testing for COVID-19; Understand current status of COVID-19 serology testing; Explore current state of clinical laboratories and anatomic pathology groups, including supply chain, layoffs/furloughs of staff, cash flow concerns. Stream On Demand

Richard-S-Cooper-McDonald-Hopkins-explains-legal-risks-COVID-testingCall No. 1 from 5/26/20: “Legal Issues When Performing Employee COVID-19 Screening Testing for Employers.”

Featured Speaker: Rick Cooper of McDonald Hopkins.

Key Learnings: Identifying and quantifying financial distress risk; Effective negotiation of lease, vendor and debt forbearance agreements; Out of court restructurings – debt refinancing and debt for equity transactions; Formal restructuring through Chapter 11. Stream On Demand